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Collision Damage Waiver
Collision damage waiver is included in the Rental Agreement. Consequently your liability for loss of or damage to the vehicle and third party damage is limited to the Accident Damage Excess(ADE)unless there is a Prohibited Use of the vehicle in which case you may be fully liable for any loss or damage.
Accident Damage Excess(ADE)Amounts
Accident Excess Amount Applicable Vehicles
$5,500 inclusive GST Standard Passenger
$6,001 inclusive GST Prestige / Adrenaline
$6,001 inclusive GST 4WD / AWD / Light Trucks & Vans
$7,000 inclusive GST Over 3 Tonne Vehicles
*$8,800 inclusive GST *13 Tonne Trucks and Prime Movers
*Excess cannot be reduced
Tasmania has a non-waivable $9,900 excess on unsealed roads and overhead damage. At selected locations Excess and any coverage options are subject to Location Fee and Administration Recovery.
Damage to vehicle
You are responsible for any loss or damage to the vehicle(and related losses and fees)during the rental even if it is not your fault, subject to some exceptions. The maximum amount you must pay is the Accident Damage Excess(ADE)per incident. You can use some of the Optional Renter Protection Services to reduce or eliminate this liability. However, if the loss or damage is caused by a Prohibited Use of the vehicle, you are liable for that loss or damage up to the full value of the vehicle and related losses and fees including third party losses. You cannot rely on any Optional Renter Protections Services you may have purchased to reduce this liability.
Prohibited Use
Prohibited Uses that may result in full liability include incurring overhead or undercarriage damage, driving on unsealed roads, failing to safeguard the vehicle(eg. leaving keys in vehicle)or allowing an unauthorised driver to drive the vehicle.
Optional Renter Protection Services
You may reduce the ADE by purchasing Accident Excess Reduction(AER), or eliminate the ADE by purchasing SuperCover or Maximum Protection Cover(MAX). You may also reduce the ADE for standalone damage to the vehicle’s windscreen, windows, wheels or tyres only by purchasing Glass & Tyres(G&T). However, if there is a Prohibited Use of the vehicle, you cannot rely on AER, MAX, SuperCover or G&T or any other Optional Renter Protection Service to reduce or eliminate your liability.
Optional Renter Protection Services are available to purchase for an additional charge and can either reduce or eliminate your liability to Hertz for loss or damage to the vehicle(provided there is not a Prohibited Use of the vehicle);or provide cover for other purposes depending on the services you select:
SuperCover:You can reduce the ADE to zero and in addition you will also benefit from:
・Maximum Protection Cover
・Premium Roadside Assistance Cover(PRAC)
・Glass & Tyres Cover(G&T)
・No Young Driver Surcharge
・Fees waived in respect of:・Hertz Claims Management Fee
・External Damage Assessment Fee
・Additional Driver Fee
・Early Return Fee
・Towing Fee
The SuperCover charges not being included in the calculation of the Location Fee.
Premium Package Cover:You can reduce the ADE to zero and in addition you will also benefit from:
・Premium Roadside Assistance Cover(PRAC)
・No Additional Driver fee
Maximum Protection Cover:You can reduce the ADE to zero and in addition you will also benefit from:
・Glass & Tyres Cover(G&T)
・Fees waived in respect of Hertz Claims Management Fee and External Damage Assessment Fee
Accident Excess Reduction:You can reduce the ADE to a lower amount as stated on your Rental agreement.
Glass & Tyres Cover:You can eliminate your liability for standalone damage to the vehicle's windscreen, windows, wheels and tyres.
Premium Roadside Assistance Cover:You can buy additional cover for the call out costs relating to incidents that are your fault, including for running
out of fuel, lost keys or keys locked in the vehicle.
Toll Cover:You can pre-pay your toll charges incurred during your rental for a daily flat fee as advised at the time of reservation.
A range of fees and charges may apply to your rental. The amounts may be specified in the Rental Agreement provided to you on pick up.
We do not cover you for:
・Parking and traffic fines you incur on your trip.
・Private parking charges.
・Road tolls(unless you have purchased Toll Cover).
If we receive notices for fines and parking charges during the rental period we will give the authorities your name, address and drivers licence details and also charge a Processing Fee. Toll charges will be charged to you Directly by Hertz(unless You have purchased Toll Cover), and we will also charge a Processing Fee. These charges will be applied to your Card.
Personal possessions in the vehicle
Hertz is not responsible for any loss or damage to you and your passenger's personal possessions in the vehicle, even in the event of an accident or theft of the vehicle.
Damage and Loss Responsibility:
・If the vehicle is lost, stolen, abandoned or damaged during the rental(eg. involved in an accident), for each incident you are responsible even if it was not your fault(eg. other driver's fault). This liability applies except to the extent that:
・the damage constitutes fair, wear and tear on the basis that it does not fall within the definition of “Damage” specified in the Definition of Damage Flyer found online at hertz.com.au/damageflyer or provided to you at the start of your rental;
・the loss or damage is directly due to our negligence or wilful default including our failure to properly maintain the vehicle;or
・the damage or loss was caused by a third party and you have complied with your obligations under the Accidents section on page 10 of Your rental terms so that we have sufficient details about the third party and/or the insurer for us to recover the loss or damage from the third party and/or their insurer. We may charge you the estimated damages or your applicable excess(whichever is less)per incident and once the loss or damage is recovered, we will refund you any difference owed;or
・the damages comprise of personal injuries covered by compulsory third party insurance or a statutory transport accident compensation scheme.
Incident damages
If the vehicle is lost, stolen or damaged, for each incident you are responsible for:
・the loss or damage to the vehicle;
・any towing and storage charges;
・loss of rental income;and
・other losses or expenses related to the incident,
up to the Accident Damage Excess(ADE)amount per incident.